Returns & Exchanges

At CardsHQ, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Please ensure your items are in their original condition to qualify for a full refund to your original payment method.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.

3

Attach the Label

Print the prepaid shipping label generated by our portal and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy until your refund is processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing